Hurried hallway conversations, buzzing cell phones, auto-corrected text messages, chat message requests, and the (always longer than a minute), “Do you have a minute?” visits to your office… Yikes! When do you have time to think? If we don’t consistently hide, unplug and make time for thinking, it just doesn’t happen. [Read more…]
Professor and researcher at Harvard Business School, Amy Cuddy, offers scientific proof that the position in which we sit or stand changes our brain chemistry making us better leaders! In fact, those asked to display a power pose for two minutes were more likely to take risks, think abstractly, and have confidence. After demonstrating a power pose, publicly or privately, an individual’s hormones actually shift. Testosterone (dominance) level increases and cortisol (stress) level decreases. [Read more…]
I was inspired by Caribou Coffee to make a ‘spicy mocha’ at home. My husband thought I was making one for him, too. “Um, that was not my intention,” I said, knowing he doesn’t like espresso. In jest, he said, “Well… Then, I’m submitting a low customer satisfaction rating.” I laughed, and suggested he keep his Net Promoter Score 1 to himself. With a smile, I continued, “Oh…and you are welcome to take your beverage business elsewhere!” [Read more…]
At one time, I managed technology projects. Sure, we always started with a goal, but with rapid advancements in technology and evolving client needs, the end result wasn’t always what our team of engineers predicted. We experienced a constant storm of changing requirements along with political limitations and budget constraints. Yet, we were responsible for one very important goal: empowering the client with state-of-the-art business and technological tools, quickly and with excellence. [Read more…]
In my work, I am constantly studying the power of mindset. Though, we typically associate top talent and intelligence with success, our level of success is more related to what we believe about failure and learning! Talent and intelligence can be developed! (Quite frankly, this is a huge relief to me personally!) [Read more…]
I hope the phrase “Abandon Ship, Mr. Sulu!” doesn’t spoil the movie, Star Trek Beyond. Any Star Trek fan knows that the adventures of the U.S.S. Enterprise crew typically include a brush with destruction and a threat to the human race (or any other race, for that matter). But, have you, like Captain Kirk, ever barked, “abandon ship”? Or wanted to? [Read more…]
Recently, I had the unfortunate opportunity to observe questionable behavior in the workplace. I’m talking about behavior resulting from poor ethical decisions. But, if ‘right’ and ‘wrong’ are so different, why is it so hard to decide to do the right thing– especially for leaders?