Hiatt’s book defining the ADKAR Model of individual change defines barrier points, explains accountability, and outlines sustainable change.
The only constant is change. Some people like change. When it comes to technology for instance, I’m an early adopter. When I see a new application or an upgrade, I press every button, explore every option, and test every feature. It’s exciting; it’s like discovering an underwater city. I wonder what I will...
Do you know why buried tires float to the surface? Discover what keeps old tires, unresolved conflict, and unfinished tasks from resurfacing.
My mom and I were talking the other day, and she concluded her story by saying, “You know, because tires don’t stay buried.” What?! No, I didn’t know that. At this very moment I own 8 tires, actually 12 if you count the two spares and my bike. So, clearly, I don’t have a problem with tires. In fact, I...
Let’s reflect on the Leader’s Field Guides from 2021Q1. As you focus on “strategy”, how does forecasting play into your intentional design?
It’s time for a review! Reflect on 2021Q1 and consider what you’ve incorporated into your leadership and what needs more attention. Think about how each topic challenges you to reflect on your strategy over the last three months. What role is planning and forecasting playing? How can you...
Making the call, asking a question, or speaking up... Do you thrive in a Learning Zone? Or suffer in the Apathy, Comfort, and Anxiety Zones?
“By the time we are in grade school, it is second nature,” says Amy Edmondson of our desire to be safe. So many things are at that age, even clinging to home base while playing Tag was routine. We chased classmates around at recess, converting competitors from the chased to the chaser, yelling “TAG! You’re...
Building relationships with “Coconuts” and “Peaches” can get hairy. Gain insights into earning trust and developing camaraderie on a team.
One of my fondest memories of a trip south of the equator, was drinking coconut water from a young green coconut right off the palm tree. There are a few ways to harvest that delicious water, and from what I can tell, all require sharp tools and staunch determination. As the coconut ages, the water becomes soft...
What can a group of thrill-seeking ski bums teach us about uncertainty? Identify your team’s risk attitude and the importance of perception.
I was skiing with a group of friends. It was not the coveted bluebird day characterized by bright blue sky, brilliant sun, and sharp shadows. On the contrary, the clouds were thick, and light was flat making it increasingly difficult to see inconsistencies in the white landscape especially as the day drew to a close. That...
Tips and tricks for email management are countless and tend to be a bit polarizing, right? Get the 6 Ds and find out what Inbox Zero really means.
I went on vacation a few years ago and no one noticed! After a season of too much business travel, I started designing my work to be done from anywhere. As a function of that commitment, I created a great deal of flexibility in my business. Yet, no matter where I am, I notice the emails just keep coming. On that particular...
A road map exists for converting potential clients to raving fans of your products and services. Discover the 8 stops on the Customer Value Journey.
Usually, it’s hours passed my bedtime before the band even starts their sound checks! I’m not a huge concert fan, and for those keeping score, I happen to be married to one! I am the one impatiently waiting for the opening band to hurry up, so the headliner can get on with their performance. Oh, and the dreaded...
We all know how to brainstorm: lots of ideas, no judgment. Good leaders must address the nuances presented in various situations. Here are some tips!
What would you call matter synthesized from exact ratios of protein and small particle dispersion of emulsifiers? Well, spumoni ice cream, of course!1 Technically, these colorful layers of chocolate, pistachio, and cherry are milk sherbet, or sherbet combined with milk.2, 3 This delightful dessert traveled from...
Let’s reflect on the Leader’s Field Guides from 2020Q4. As you focus on “progress”, how does patience and practice factor into learning and growth?
It’s time for a review! Reflect on 2020Q4 and consider what you’ve incorporated into your leadership and what needs more attention. Think about how each topic challenges you to reflect on your progress over the last three months. What role is practice and patience playing? How can you...
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